Description
The Metropolitan Area Planning Council seeks a vendor to design, supply, install, and support a unified Voice‑over‑Internet‑Protocol (VoIP) telephone system to replace its legacy Cisco setup. The contractor must provide all hardware, software licenses, configuration, migration of 100 DID numbers, training, and a one‑year warranty with optional extended coverage. The solution must be cloud‑based, SIP‑compatible, support soft‑phones for ~130 staff, include 6 conference‑room phones, an operator line, and 2 fax‑over‑IP devices, and integrate with existing 1 Gbps data infrastructure. The project must be completed within two months of contract start, with overall contract value not to exceed $100 k over five years.
• Provide full VoIP system (hardware, software, licenses) and migrate existing numbers.
• Deliver training (end‑user, basic & advanced admin) and 24×7 support.
• Include conference‑room phones, operator line, and fax capability; no new desk phones required.