SAFE System to Solve

The County of San Mateo Health Administration is seeking a vendor to provide a secure, user-friendly, and configurable technology platform to support continuous improvement and problem-solving practices. The platform should enable staff to submit improvement opportunities, prioritize and assign responsibilities, and track progress. It should also support collaboration, transparency, and shared learning across the organization. The vendor will be responsible for installation, configuration, training, and ongoing maintenance of the system. • The system must meet specific functional and technical requirements, including improvement capture and workflow, strategic improvement capture and monitoring, collaboration and transparency, Lean problem-solving support, data analytics, and technical architecture. • The vendor must demonstrate experience in implementing similar systems and provide references. • The proposal should include a detailed description of the proposed system, implementation plan, and pricing. • The County reserves the right to reject any proposal that does not meet the requirements or is deemed non-responsive.