NATO Request for Information: Support to Data Management Service – Transfer (DMS-T)

The NATO Communications and Information Agency (NCIA) is conducting market research to identify qualified vendors and gather input on potential solutions to support the ability to transfer data on the unclassified network, classified network, and cross-domain. The agency is seeking feedback from industry partners on the scope of the envisioned services and potential acquisition strategies. The project aims to establish a common digital data platform to manage multi-source/domain data from ingest through to dissemination from an unclassified to a classified environment. The key responsibilities of the service provider will include data modeling and pipelines, system management and troubleshooting, system continuous improvements, configuration control and documentation, and admin training. • The service provider will be required to develop data flows that can collect data from different data sources, process and transform the data, and deliver/provide data to consuming systems using data flow tool Apache NIFI. • The service provider will be responsible for operating, maintaining, and supporting the system, including investigating, reporting, and resolving data flow bottlenecks and technical issues in production environments. • The service provider will be required to design, implement, and document a monitoring solution based on existing agency-approved software such as Prometheus and Grafana. • The service provider will be responsible for providing configuration control and change management of the configuration, following the Agency directives and guidance. • The service provider will be required to provide on-the-job training and corresponding documentation to admin support engineers.