Description
The VA’s Office of Healthcare Technology Management is issuing an RFI to assess market capability for an Indefinite Delivery‑Indefinite Quantity (IDIQ) contract that will provide a nationwide inpatient pharmacy automation solution. The effort includes two major components: an Automated Unit‑Dose Repacking (pill‑packaging) system and a full Inpatient Pharmacy Automation System (dispensing cabinets, IV‑prep stations, carousels, refrigerators, etc.). Vendors must demonstrate ability to supply hardware, software, integration with existing VA EHR (VISTA/Oracle Health), training, warranty, and long‑term support across multiple VA facilities. Responses are limited to a 10‑page capability statement plus required general information, and a virtual demonstration must be scheduled in early October 2026.
• Provide full‑system hardware, software licenses, installation, validation, and 12‑month warranty (optional 5‑year support).
• Demonstrate integration with VA’s EHR platforms (VISTA, Oracle Health, Cerner) and compliance with VA security directives (VA 6500/6550).
• Offer 24 × 7 support with defined response times (30 min normal, 2 hr off‑hours, 6 hr critical) and guarantee ≥ 96 % system uptime.