Service Agreement: ION Sequencing System

The National Institutes of Health (NIH) is seeking a service agreement for the maintenance and repair of ION Sequencing Systems. The agreement will include parts, labor, and travel for remedial repair, planned maintenance visits, priority response time, and remote monitoring and diagnostics. The contract will be for a period of one year, from December 15, 2025, to December 14, 2026. The NIH is looking for a contractor who can provide all the necessary services and products to maintain the sequencers and chef system. Interested vendors must submit a quotation that includes enough information to establish their capabilities and meet all the requirements specified in the solicitation. • The service agreement must include parts, labor, and travel for remedial repair. • The agreement must include planned maintenance visits to ensure optimal performance of the instruments. • The contractor must provide priority response time and remote monitoring and diagnostics. • The contractor must be an authorized service partner or dealer of Thermo Fisher Scientific. • The quotation must include descriptive literature, warranties, and other information that demonstrates that the offer meets all the requirements.