SCADA Systems Maintenance

The U.S. International Boundary and Water Commission (USIBWC) is conducting market research to identify qualified firms capable of providing SCADA systems maintenance, cybersecurity support, vulnerability remediation, emergency troubleshooting, and system improvement services for USIBWC SCADA environments. The required services include SCADA system maintenance, software and firmware patching, vulnerability remediation, software upgrades, replacement of parts and components, cybersecurity control assessment support, Risk Management Framework support, emergency troubleshooting, system documentation, and improvements to system functionality through existing SCADA software platforms. • The work will be performed at the Nogales, Arizona location, with optional support at San Ysidro, California. • The anticipated period of performance is one base year, with three option years anticipated. • The contractor will provide predictive, preventive, and timely maintenance for SCADA systems, support SCADA system software, firmware, patching, upgrades, and remediation, and support vulnerability management and provide documented evidence of remediation actions. • The contractor will also provide monthly vulnerability and patching reports, monthly RMF and cybersecurity status reports, biweekly project status reports, and incident response reports within three business days after each incident. • The contractor must have experience with SCADA systems, wastewater treatment facilities, industrial control systems, OT cybersecurity, vulnerability remediation, RMF support, emergency troubleshooting, and system maintenance.