Web & Creative Design Services for Communications and Community Engagement Office

The City of Cambridge’s Communications and Community Engagement Office is seeking a creative design agency to provide a full suite of web, print, digital, video, animation, branding, and community‑engagement services over a one‑year contract with two optional one‑year renewals. The work includes website and microsite creation within the City’s Sitecore environment, ensuring WCAG accessibility, developing reusable design templates, producing social‑media graphics, short videos, illustrations, print collateral, interactive data visualizations, and supporting community‑engagement initiatives. A dedicated project manager and regular virtual check‑ins are required, and the vendor must meet extensive quality requirements (e.g., five‑year municipal design experience, Sitecore 9 expertise, multilingual content capability, in‑house design and development teams). • Scope covers web design & development (Sitecore, HTML/CSS/JS), print collateral, illustrations, social media assets, video production (60‑90 sec), branding updates, community‑engagement programming, and interactive visualizations. • Minimum 50 design hours per month; flexible staffing for the full range of services. • Contract term: 1 year with up to two 1‑year renewal options. • Award to the lowest responsive and responsible bidder; submission deadline 11:00 am Oct 15 2026. • Questions due by 11:00 am Oct 1 2026; bid opening Oct 15 2026; award expected within 45 days thereafter. • Required compliance: WCAG accessibility, living‑wage ordinance, wage‑theft certification, extensive insurance, and certifications of good standing.