Description
St. Charles County is soliciting a qualified vendor to provide comprehensive elevator and vertical‑lift maintenance services for multiple county facilities. The contract covers routine monthly preventive maintenance, quarterly/bi‑monthly inspections, annual and five‑year inspections, 24/7 emergency service, parts replacement (including wear items), and a customer‑portal reporting system. The vendor must supply trained technicians, maintain required insurance, and guarantee price stability for 90 days. The base agreement is for a twelve‑month term with up to four optional one‑year renewals. The County may award the work to one or two vendors, with each building assigned to a single vendor.
• Service scope: labor, materials, tools, diagnostics, and parts for all listed elevators and lifts across 10+ county buildings.
• Frequency: monthly service; quarterly hydraulic, bi‑monthly traction inspections; at least one monthly inspection per device.
• Emergency response: 24/7 coverage, with premium‑time labor billed only to the County under specific conditions.
• Parts coverage: motors, switches, ropes, batteries, etc., included; vandalism‑related repairs billed separately (max 10% markup).
• Reporting: electronic portal and detailed service reports required after each visit.
• Contract length: 12 months, renewable up to four additional years.
• Insurance & bonding: $1 M workers comp, $3 M general liability, performance bond if contract value ≥ $50 k.
• Submission: two signed copies, sealed, due 9/21/2026 10:00 AM; questions due 9/16/2026 3:00 PM.