INL/El Salvador: ILEA Residence Hall

The International Law Enforcement Academy (ILEA) in San Salvador, El Salvador requires comprehensive lodging services to support its mission. The selected contractor will provide administration and management of the ILEA residence hall, including front office, housekeeping, and laundry management. The contractor will also be responsible for maintaining the facility, including daily cleaning, maintenance, and repairs. The contract will be for a base year of 5.5 months, with four optional 12-month extensions. The contractor must demonstrate a clear understanding of the requirements, have a comprehensive quality control program, and provide a sample annual deep cleaning work plan. The contractor must also have a staffing plan, demonstrate ability to provide all required supplies and equipment, and have a plan for guest satisfaction surveys and security requirements. Some key responsibilities include: • Providing daily housekeeping of occupied rooms and cleaning of unoccupied rooms every three days • Providing daily cleaning of all ILEA Residence Hall hallways, two business centers, storage rooms, gymnasium, and pool deck • Operating the ILEA laundry facilities and programming washing and drying appropriately to ensure constant availability without interruption • Providing adequate supply of toiletries to ensure constant availability without interruption • Preparing and presenting an annual deep cleaning work plan • Preparing and providing a Room Directory for each room with general information about the facilities and services • Preparing and providing weekly maintenance reports to the ILEA Project Management Specialist