Description
The Department of Veterans Affairs is seeking information from potential contractors to provide a commercial, cloud-based scheduling solution for the Northern Arizona VA Healthcare System (NAVAHCS) Emergency Department. The solution should provide a centralized platform to create, publish, maintain, and review schedules in real time, and support schedule automation, user self-service, reporting, and other capabilities. The contractor should provide all necessary services, including implementation, configuration, testing, training, and ongoing technical support.
Some key features of the required solution include:
• Ability to create schedules as far out in the future as desired
• 100% web-based, accessible by a web browser, and no local hosting required
• Accessible via native iPhone and Android mobile applications
• Ability to track provider targets in real time and consider this information in future automated schedule builds
• User-friendly decision support tools to aid in the efficient creation of schedules
• Ability to support a multi-tier approval process and track time worked via a mobile application
• Ability to pull reports on-demand and export to Excel, PDF, and CSV
The purpose of this requirement is to obtain a secure, centralized scheduling platform that improves schedule transparency, flexibility, and fairness, and reduces administrative burden associated with manual scheduling.