Description
The Hawaii State Department of Health (DOH) is seeking a qualified organization to deliver navigation-focused support services for kūpuna caregivers on Oʻahu. The pilot program aims to assess the feasibility, demand, and system impact of a navigation-focused model supporting kūpuna caregivers raising their moʻopuna (grandchildren) outside of formal child welfare involvement. The contractor will provide services including intake and basic screening of needs, identification of appropriate existing services, warm handoffs to community or government systems, and follow-up to confirm connection. The contractor will also provide navigation assistance, caregiver connection and capacity-building opportunities, digital navigation support, and resource awareness and barrier identification.
• Provide navigation-focused support services for kūpuna caregivers on Oʻahu
• Establish and maintain a single Oʻahu-based navigation access point
• Provide warm handoffs to community or government systems
• Offer caregiver connection and capacity-building opportunities
• Provide digital navigation support and resource awareness and barrier identification
• Submit monthly and quarterly reports to DOH