Housing Locator Website RFP

The Illinois Housing Development Authority (IHDA) is seeking to procure services to build a Housing Locator Website. The website should have features such as account setup for all users, public search options, search navigation features, viewing units-list, viewing units-map, property manager registration and listing, resource page, property manager interface, case manager interface, custom branded homepage, and administrator interface. The website should also have customer support, eligibility-based units waiting lists, call center, training of other agencies/users of the PAIR module, performance reporting and data management, raw data sent to the authority, website and waiting lists data connected, online communication/chat support, email correspondence, and inbound inquiry responses. The contract will have an initial term and multiple renewal terms. • The website should be designed to meet the needs of IHDA and its stakeholders. • The website should be user-friendly and accessible. • The website should have a custom branded homepage. • The website should have a property manager interface and a case manager interface. • The website should have eligibility-based units waiting lists and a call center. • The website should have performance reporting and data management capabilities. • The website should have online communication/chat support and email correspondence.