The VA Veterans Benefits Administration is conducting market research for a vendor to provide comprehensive preventative maintenance of its Lenel physical access control system (PACS) at the Boston Regional Office. The contractor must be an approved Lenel reseller/technician, supply software support agreements, perform quarterly inspections, updates, emergency services, and a controlled power‑outage drill, and deliver detailed electronic reports. The award will be a 1‑year base contract with up to four optional 1‑year extensions, and no funding details are disclosed.
• Provide all labor, tools, supervision, and quality‑control for preventive maintenance of ~200 PACS units.
• Perform quarterly inspections, database backups, software/firmware updates, and a one‑time power‑outage drill within six months.
• Offer emergency inspection services (up to 4 per year) with rapid response times and detailed reporting.
• Must hold Lenel S2 reseller/authorized‑technician status and furnish necessary software licenses.
• Responses are due 09‑17‑2026; the notice is for information only, no contract award at this stage.
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