Trademark 5 - Trademark Identification Collaboration System Maintenance and Support

The USPTO is seeking a contractor to provide ongoing maintenance and support for the TM5 Trademark Identification Collaboration System, an operational international platform used for trademark data exchange with partner offices. The effort is limited‑source because the incumbent possesses unique knowledge of system architecture, source code, database design, cloud hosting, and business workflows. The contractor will be responsible for user account management, data service updates, export function enhancements, documentation upkeep, and issue resolution, ensuring continuous availability, data integrity, and minimal disruption to mission‑critical services. • Maintenance of existing TM5 system (no new development) • Support of user accounts, data services, reporting, and export functions • Ongoing documentation and issue‑resolution activities • Required deep familiarity with system architecture, cloud environment, and workflow logic • Sole‑source award justified to avoid risk and cost of transition.