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Mississippi State University·Mississippi

Technical Support Agreement for the i2s CopiBook OS A2 XD scanner and Scantheus software

Closes 3/17/2026$6k – $6kSole Source
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Description

Mississippi State University is seeking a sole‑source Technical Support Agreement (TSA) for its i2s CopiBook OS A2 XD scanner and the associated Scantheus imaging software. The agreement will provide hardware failure coverage, software updates, remote support, and warranty services, ensuring continuous operation of the capital‑intensive scanner system. The only qualified vendor is Image Retrieval, Inc., the exclusive U.S. reseller and support center for i2s equipment, as confirmed by a signed manufacturer letter. The total estimated expenditure is $6,180. • Scope: hardware warranty, remote troubleshooting, software updates, and ongoing maintenance for the CopiBook scanner and Scantheus software. • Vendor: Image Retrieval, Inc., sole authorized i2s reseller in the United States. • Cost: $5,750 for scanner support + $430 for software support = $6,180 total. • Deadline: Submissions due by March 17, 2026 8:00 am; objections may be filed with the CPPO.

Attached files

Contact

Jennifer Mayfield(Director and CPO, Procurement & Contracts)

[email protected]

Key dates

Opened
3/5/2026
Closes
3/17/2026

Last updated

Details

Type
Sole Source
Industry
Information Technology and Software Development
NAICS
541519
Solicitation №
SSP 256-069

Budget estimate

$5,800 – $6,200

The solicitation lists a total estimated spend of $6,180 for the two support agreements. Assuming the vendor’s margin and overhead are typical for specialized technical support, the client can expect to earn roughly the full contract amount less internal costs. A realistic budget range would be about $5,800–$6,200, reflecting minor variations in labor rates, travel, or additional incidental expenses.

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