Description
The Department of Veterans Affairs is seeking a contractor to provide repair and preventive maintenance services for histology lab equipment at the Central Iowa VA Healthcare System in Des Moines, Iowa. The contract will be for a base period of one year with four option years. The contractor will be required to perform periodic preventive maintenance, repairs, and replacement of parts as needed. The contractor must have a field service representative trained by the original equipment manufacturer and must provide documentation of factory-certified service/maintenance training.
• The equipment to be serviced includes two microtomes and one tissue processor.
• The contractor must respond to phone calls within 4 hours during normal business hours and perform scheduled maintenance during these hours unless otherwise approved.
• The contractor must provide a 24-hour on-site response time for unscheduled maintenance.
• The contractor must submit invoices electronically through the Tungsten Network.
• The contractor must comply with all applicable federal laws, regulations, and VA policies regarding information security and privacy.