Description
The City of Rocky Mount is seeking a qualified elevator contractor to provide comprehensive, full‑service maintenance for all municipal elevators. The contract covers routine preventive maintenance, 24/7 emergency call‑back service, monthly reporting, and a guarantee of performance for the contract term. The work includes servicing elevators at multiple city facilities (administrative complex, police department, water plant, warehouses, cultural centers, etc.), responding to emergencies within one hour, and providing transition assistance if the contract is not renewed. Vendors must submit a detailed pricing proposal, demonstrate relevant experience, and comply with local minority‑business participation goals.
• Scope includes preventive maintenance, emergency repairs, parts replacement, and key retrieval.
• Service must be available 24 hours a day, 7 days a week, with a one‑hour response time for emergencies.
• Monthly service reports required within 48 hours of each visit.
• Contract term appears to be annual with possible renewal; transition assistance up to 3 months if not renewed.
• Mandatory vendor qualifications: proper NC licensing, E‑Verify compliance, and local preference considerations.
• Submission deadline: 1 Oct 2026, 3:00 PM ET; pre‑bid meeting on 23 Sept 2026 (non‑mandatory).