National Ombudsman Resource Center

The Administration for Community Living (ACL) is seeking applications for a cooperative agreement to operate the National Long-Term Care Ombudsman Resource Center. The purpose of the Center is to provide support, technical assistance, and training to the 53 State Long-Term Care Ombudsman Programs and their statewide networks to enhance the skills, knowledge, and management capacity of the State Ombudsman programs. The Center will achieve this by hosting an annual State Long-Term Care Ombudsman conference, providing orientation and enhanced technical assistance for new State Long-Term Care Ombudsmen, providing a regular schedule of facilitated technical assistance for Ombudsman program representatives, and managing a website to include resources for program representatives. Key responsibilities of the Center include analyzing laws, regulations, programs, and practices, and providing assistance in recruiting and retaining volunteers for State Long-Term Care Ombudsman programs. • The Center will work with ACL to address concerns and review the proposed work plan for each year of the project. • The Center will provide ACL with a period of two weeks prior to release and/or publication to review and comment on all materials, reports, documents, etc. produced by the Center with funds provided through this award. • The Center will develop and maintain the content for the Center's webpages, which will provide information for the public about the LTC Ombudsman program and include state and local contact information for LTC Ombudsman programs. • The Center will disseminate through the Center's website all final training modules, toolkits, etc. and other products designed for state Ombudsmen and representatives of the Office, both paid and volunteer.