Additional Veterinary Supplies v2

The County of San Mateo is seeking qualified vendors to provide additional veterinary supplies and related materials on an as-needed basis for a three-year contract term. The awarded vendor shall deliver all the requested items directly to County departments in accordance with the terms of the Vendor Agreement. The successful bidder shall designate a primary account representative as the County’s single point of contact, along with a backup contact to ensure continuity of service. The vendor must provide responsive customer support and accurate order fulfillment throughout the contract term. Some key points to consider include: • The vendor must meet the minimum requirements and include account representation, detailed reporting, and delivery time of no more than three business days after receipt of order. • The contract will be written in the form of a County of San Mateo Vendor Agreement. • The vendor shall appoint an account representative for the County as a single point of contact in order to ensure a high level of responsiveness to the County’s needs. • A backup contact shall also be designated for the purposes of providing coverage during the primary contact’s absence. • The successful proposer must be able to supply the County with monthly, quarterly, or yearly usage reports as requested.