Telemedicine Emergency and Sexual Assault Forensic Support Services Support for Five (5) Facilities within the Great Plains Area Indian Health Service (GPAIHS)

The Indian Health Service (IHS) is seeking information from interested and capable vendors to provide telemedicine emergency and sexual assault forensic support services to five rural hospitals in South Dakota and North Dakota. The services will include tele-emergency support and telemedicine sexual assault medical forensic evaluation support. The contractor will be required to provide 24/7/365 coverage, including weekends and federal holidays, and maintain staffing sufficient to meet response times and continuous coverage. The contractor will also be required to provide technical support and troubleshooting during covered hours, including downtime procedures and a redundancy plan. • The contract will be for a base period of 12 months with four additional 12-month option periods. • The contractor will be required to provide monthly reports, quarterly quality summaries, and annual reports. • The contractor will be required to participate in periodic de-identified case reviews focused on quality improvement and system learning. • The contractor will be required to maintain a Quality Control Plan (QCP) and participate in quality improvement and training.