Provision of PagerDuty Software and Service

Gwinnett County’s Department of Financial Services is seeking quotations for a suite of PagerDuty software licenses and related support services to be used internally for a one‑year period. The solicitation calls for the provision of a Business‑level platform, user packs, stakeholder access, live‑call routing, and premium support, with specific quantities for each item. Vendors must submit pricing, certify non‑collusion, and provide three references, and they must be capable of delivering the licenses within 90 days of award. Payments will be made via electronic methods (virtual credit card or direct deposit). • Items include 110 Business‑level PagerDuty licenses, 2 packs of 50‑user licenses, and single units of stakeholder, live‑call routing, and premium support. • No budget is disclosed; pricing is to be proposed by vendors. • Delivery must occur within a 90‑day window after award, and the contract term runs from 17 Aug 2026 to 16 Aug 2027.