Directed Medical Services (DMS)

The U.S. Department of Labor's Office of Workers' Compensation Programs (OWCP) is seeking information from potential contractors to provide Directed Medical Services (DMS). The objective is to manage and provide a nationwide consortium of medical specialists to facilitate the timely adjudication of workers' compensation claims. The services include scheduling appointments, case file reviews, and delivery of medical reports. The performance metrics and requirements are outlined in the Performance Work Statement (PWS), which includes aspects such as determining causal relationships between work factors and diseases or injuries, assessing physical impairments, and determining the appropriateness of therapy. Some key aspects of the services include: • Scheduling appointments within 30 days of referral • Delivering medical reports within 14-21 days of referral • Conducting case file reviews within 7-30 days of referral • Providing clarification reports within 7 days of request The OWCP is seeking feedback from potential contractors on the feasibility of these requirements and any potential issues with the current pricing structure.