Operation of Dallas State Hospital

The Texas Health and Human Services Commission (HHSC) is seeking information regarding the operation of Dallas State Hospital, a 292-bed psychiatric hospital. The hospital will provide inpatient psychiatric care for adult and pediatric patients, including competency restoration services. The scope of work includes providing a safe, supportive, and therapeutic environment, as well as comprehensive, intensive, individualized care. The services required include psychiatric services, programming services, medical services, nursing services, pharmacy services, radiologic services, laboratory services, infection prevention, discharge planning, emergency services, patient records and information, quality management, and utilization review. The contractor will be responsible for managing the hospital's operations, including staffing, fiscal management, health screening, support services, patient billing, risk management, and collaboration with HHSC. • Psychiatric services: individualized, holistic, trauma-informed care • Programming services: mental health programming, forensic programming, competency restoration, spiritual services, substance abuse education, mental health education, peer support services, and community reintegration • Medical services: routine medical and dental services, preventative care, routine medical care, and coordinating emergent medical services • Nursing services: onsite 24-hour nursing services, assessment, diagnostic, planning, intervention, medication administration, and evaluation of patient care needs • Pharmacy services: pharmaceutical services that meet patient needs, minimize potential for drug errors and diversion • Radiologic services: diagnostic radiologic services • Laboratory services: laboratory services that operate under Clinical Laboratory Improvement Act (CLIA) certification requirements • Infection prevention: hospital-wide program for surveillance, prevention, and control of healthcare acquired infections and infectious diseases • Discharge planning: management of a discharge planning process that includes patient goals, plans for post-discharge care, and meets applicable laws • Emergency services: emergency medical services, management of medical emergencies until patients can be transferred to a higher level of care • Patient records and information: complete and accurate medical records, electronic medication management system, physician order entry, medication administration, and pharmacy oversight • Quality management: development and implementation of a quality management plan, continuous program for evaluating and improving quality of clinical and non-clinical services • Utilization review: maintenance of a utilization review plan that provides for review of services provided by the state hospital and by members of the medical staff to patients entitled to benefits under the Medicare and Medicaid programs