The Department of Veterans Affairs is seeking a contractor to provide durable medical equipment (DME) services to Veteran beneficiaries in VISN 4. The contractor will be responsible for delivering, installing, setting up, and repairing DME equipment in the beneficiaries' homes or places of residence. The contractor must meet Joint Commission standards and have a facility in place to ensure the capability to perform the required services. The contract will be for a base period of one year with four option years.
• The contractor must provide all necessary supplies, materials, equipment, transportation, set-up, labor, supervision, patient education, safety management, and infection control.
• The contractor must have delivery, set-up, installation, pick-up, and repair capabilities to perform work within the geographic area of any major site or catchment area.
• The contractor must maintain a comprehensive procedure manual that includes delivery, installation, set-up, training-in-use, infection control, safety, patient rights and responsibilities, inventory, employee training, and competency records.
• The contractor must comply with all applicable VA information security requirements and abide by all applicable security and confidentiality requirements as set forth by HIPAA.
• The contractor must provide education, training, and instructions to each Veteran beneficiary at the time of delivery, installation, set-up, or repair.