Description
The Office of State Public Defender (OSPD) is seeking a modern, integrated platform to support the full range of public defense operations, including case management, document intelligence, financial management, workload and timekeeping, attorney and client portals, court and agency integrations, workflow automation, and advanced analytics. The system should reduce administrative burden on OSPD staff by automating routine data capture and workflow tasks, enabling attorneys and support staff to focus on substantive legal work and client service. Key requirements include:
* Consolidated data management and consistent data definitions
* Automated workflow controls and validation
* Financial operations and management
* Integration with external systems and data sources
* User access and security controls
* Data migration and historical preservation
* Microsoft platform integration
* Scope clarity and future-proofing.
Some of the key features and functionalities of the proposed system include:
* Case management and workflow automation
* Document management and intelligence
* Financial management and reporting
* Timekeeping and workload management
* Client and attorney portals
* Court and agency integrations
* Advanced analytics and reporting.
The OSPD employs approximately 700 staff, including 425 attorneys, and operates from approximately 37 physical office locations statewide. The selected vendor will be required to provide a system that supports the OSPD's operational needs and technology direction, and that can evolve over time to meet the changing requirements of the agency.