Gilman Program Website Maintenance and Development

The Institute of International Education (IIE) seeks a qualified web‑services firm to provide continuous WordPress‑based website maintenance, security, analytics, SEO, accessibility compliance, and occasional design/development for the Gilman Scholarship program website. The contract is a one‑year base period (Oct 1 2026 – Sep 30 2027) with up to four optional extensions, and the award will be based on technical approach, creativity, past performance, and cost. The vendor must manage domain and hosting coordination, daily backups, plugin/theme updates, rapid support response (3 hr weekdays, 18 hr weekends), integrate with IIE’s Okta SSO, maintain WCAG 2.1 AA compliance, and optionally support AI‑based tools. • Monthly maintenance includes up to 10 hours of support; extra hours billed hourly after approval. • Development tasks cover new page design, hero banner slides, custom templates, and future full‑site redesign (rates to be disclosed). • Mandatory security responsibilities: patching, vulnerability scanning, and compliance with ISO 27001 or SOC 2 Type II (or NIST‑based controls). • Evaluation: 40 % technical approach (required SOW), 20 % creativity, 15 % past performance, 25 % cost.