Description
The ICE Office of the Chief Information Officer (OCIO) is conducting market research to identify vendors capable of providing operations & maintenance (O&M), continuous enhancement, and architectural guidance for its enterprise AI, data, and technology strategy (ADTS). The effort covers three functional areas: (1) Artificial Intelligence – sustain and evolve the STELLA AI platform, chat bot, and application portfolio; (2) Data – maintain data lakehouse pipelines, governance (Collibra), and “Data Strike Team” support; (3) Technology Strategy/Architecture – deliver an AI‑driven enterprise architecture practice, standards, roadmaps, and the design/implementation of an “Agentic Software Factory” with control‑plane, orchestration/runtime, and independent assurance layers. Vendors must support 24/7 O&M, provide tiered support, ensure continuous ATO, implement AI governance, and assist with multi‑cloud (AWS, Azure, GCP) DevSecOps pipelines. Responses are due Oct 16 2026.
• Federal RFI for market research – no contract award guaranteed.
• Scope: O&M of existing AI/Data platforms, design & build of future Agentic Software Factory, continuous EA/technology strategy.
• Required capabilities: multi‑cloud AI platform ops, data pipeline management, AI governance, zero‑trust security, DevSecOps, architecture standards, and consulting on contract vehicle selection.
• Support model: Tier‑0‑3 user/developer support (06:00‑21:00 EST), 24/7 outage response, “white‑glove” data strike‑team missions, and strategic roadmap development.
• Deliverables: technical designs, standards, SOPs, training, governance artifacts, and cost‑model recommendations.
• Deadline for questions: Oct 5 2026; response due: Oct 16 2026.