The Los Angeles Department of Water and Power (LADWP) issued this Request for Information (RFI) to gather industry input on innovative technology solutions that can support enterprise‑wide modernization and resilience across its Power System, Water System, IT services, and Customer Service operations. Respondents are asked to provide high‑level cost estimates, describe emerging technologies, and indicate interest in potential pilot studies or future procurement pathways (RFP, RFQ, IFB, RSSP, or piggyback contracts). Submissions are limited to 15 pages and must be received by March 31 2027. The RFI does **not** constitute a solicitation for contracts nor will respondents be paid for their responses.
• Goal: market survey, gauge industry interest, collect cost estimates, identify new technologies and piggyback opportunities.
• Scope: Power system (clean energy, grid modernization, resiliency, EV integration, emerging tech), Water system (wildfire resilience, leak detection, asset management), IT services (AI/ML, cybersecurity, cloud, data governance), Customer service (omnichannel messaging, AI‑assisted support, billing experience).
• Deliverable: concise 15‑page response covering technology description, readiness level, alignment with LADWP strategic priorities, high‑level cost, implementation timeline, dependencies, and willingness to join bundled pilots.
• Timeline: RFI released 2026‑10‑30 → Questions due 2027‑01‑29 → Written answers 2027‑02‑26 → Response deadline 2027‑03‑31.
• No mandatory pre‑bid meeting or site visit; respondents may seek clarification via email.
• Information gathered will be used to shape future solicitations; no award or payment is associated with this RFI.