RQS 5626*171-2

This solicitation seeks an annual subscription and support services for Whatfix’s Digital Adoption Platform (DAP) and its DAA LITE module. The State of California’s Department of Transportation intends to procure a cloud‑based, fully‑managed software solution that enables user onboarding, training, and ongoing adoption analytics. The vendor must provide a subscription license, regular updates, and responsive technical support throughout the contract period. • Software subscription for Whatfix DAP – annual licensing model. • Includes DAA LITE add‑on for additional adoption analytics capabilities. • Requires ongoing support (Help Desk, updates, and maintenance) as part of the contract. • All deliverables are cloud‑based; no on‑site installation required. • Vendor must meet Caltrans procurement requirements (seller’s permit, recycled‑content certification, SB/DVBE preferences, etc.).