Description
The Department of Veterans Affairs is seeking a contractor to provide maintenance services for RICOH All in One Multi-Function Devices (MFD) at the Hershel "Woody" Williams VAMC in Huntington, WV. The contract will be a firm fixed price contract with a base year and one option year. The contractor will be responsible for providing maintenance service, toner, parts, and other supplies, excluding paper. The contractor must respond to service calls within 12 hours and provide training for key operators.
* The contract is a set-aside for Small Business concerns
* The contractor must be registered in the SAM Database
* The contractor must provide consumable supplies, including toner and staples
* The contractor must complete maintenance reports upon completion of each maintenance service/repair call
* The contractor must have sufficient management and qualified dedicated technicians to service the entire solution