IFB/PS/DPW/2511-1260083-2 Solid Waste Billing & Management System

The City of Atlanta is seeking vendors to provide a comprehensive, scalable, and secure solution for managing solid waste billing, customer service, and operational efficiency. The selected vendor will be responsible for providing a system that meets the needs of the Department of Public Works. Key features of the system may include billing and payment processing, customer service and support, and operational efficiency tools. The vendor should have experience in providing similar solutions to government agencies or large organizations. • The system should be able to handle a large volume of transactions and provide real-time updates. • The system should have a user-friendly interface for customers and staff. • The system should be able to integrate with existing systems and infrastructure. • The vendor should provide training and support for the system. • The vendor should have a proven track record of delivering similar solutions on time and within budget.