Sole Source - Selectron Technologies

The City of Gallup is seeking to negotiate and award a sole-source contract to Selectron Technologies, Inc. for support and maintenance of Selectron Annual Management Services for IVR and Web, and Annual Call Fee. The contract is for a term of one year, with an anticipated cost of $24,000.00. The City of Gallup has determined that Selectron Technologies, Inc. is the only provider that can offer this service, as it is proprietary to the software currently used by the City. The scope of work includes support and maintenance for Selectron Relay Interactive Voice Response (IVR) and other related services. Key points to consider: • The contract is for a sole-source procurement, meaning that only one vendor will be awarded the contract. • The term of the contract is one year, with an anticipated cost of $24,000.00. • The scope of work includes support and maintenance for Selectron Relay Interactive Voice Response (IVR) and other related services. • The City of Gallup has determined that Selectron Technologies, Inc. is the only provider that can offer this service, as it is proprietary to the software currently used by the City.