Description
The Department of Veterans Affairs, Durham VA Medical Center, is soliciting for preventative maintenance services for Getinge sterilization equipment. The contractor should provide OEM certified technicians to perform maintenance and service repairs, including travel and labor, repair parts, and telephone responses to service calls. The equipment to be serviced includes various Getinge sterilization equipment, such as sterilizers, washers, and ultrasonic devices. The contractor should provide preventative maintenance, parts, and labor, and ensure that the equipment is working with a 98% uptime guarantee. The contract will be for a one-year period, and the contractor should comply with all applicable federal, state, and local laws, rules, and regulations.
Some key points to note include:
• The contractor should be an authorized dealer of the original manufacturer equipment (OEM) for Getinge sterilization equipment.
• The contractor should provide Field Service Engineers (FSEs) that have OEM training on the specific model equipment in this contract.
• The contractor should maintain an electronic database of all services performed for no less than three years.
• The contractor should comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies.
• The contractor should ensure that all equipment is clean, safe, and available for service and maintenance.