NATO Business Opportunity: Provision of End-to-end CIS services for NCIA

The NATO Communications and Information Agency (NCIA) is seeking a contractor to provide end-to-end CIS services, including qualified personnel, technical expertise, and support services. The services may be delivered during various working hours and operations. The contractor will be required to provide services under individual Task Orders issued by multiple locations. The scope of services includes service desk and end-user support, continuous provisioning and P-IMAC services, CIS operations support, systems administration services, network services, cyber security and information assurance, collaboration, VTC and audio-visual services, logistics and asset management services, account holder and custodian services, CIS installation, deployment and field support, engineering and technical services, project and service management support, exercise, operations and surge support, specialized subject matter expert services, configuration management services, technical escort and smart hands services, service transition and service introduction support, and training and knowledge management services. • Service desk and end-user support • Continuous provisioning and P-IMAC services • CIS operations support • Systems administration services • Network services • Cyber security and information assurance • Collaboration, VTC and audio-visual services • Logistics and asset management services • Account holder and custodian services • CIS installation, deployment and field support • Engineering and technical services • Project and service management support • Exercise, operations and surge support • Specialized subject matter expert services • Configuration management services • Technical escort and smart hands services • Service transition and service introduction support • Training and knowledge management services