Food Services Equipment Repair

University of Oklahoma seeks multiple vendors to provide full‑service maintenance, diagnostics, and repair for all of its food‑service equipment across campus dining facilities. The contract will cover emergency repairs, preventive maintenance programs, parts inventory management, detailed service reporting, warranty/quality assurance, and compliance with environmental and campus safety regulations. Vendors must demonstrate expertise with a broad range of commercial kitchen equipment, including espresso machines, steam‑jacketed kettles, and Hobart/Jackson dishwashers, and must be able to meet rapid response times for mission‑critical failures. The award will be a non‑exclusive, multi‑year agreement (initial term ending June 30 of the award year, with up to four optional one‑year renewals). • Provide on‑demand repair and diagnostic services for all food‑service equipment (cooking, refrigeration, ware‑washing, beverage, etc.). • Offer a preventive‑maintenance schedule, rapid emergency response (≤ 24 h for urgent calls), and detailed digital service records accessible to the University. • Maintain a stocked inventory of OEM or equivalent parts, adhere to 90‑day workmanship and 12‑month parts warranties, and follow University environmental disposal policies. • Submit a fully burdened hourly rate, part‑markup schedule, and comply with all University procurement, insurance, and certification requirements. • Ability to service locations in Norman, OK (Couch Restaurants) and any other OU campus facilities.