RFP for Cemetery Management Software Solution

The City of Cambridge is seeking a modern, web-based cemetery management software solution to manage cemetery records, including interment information, owner information, and financial transactions. The solution should have a public interface for searching records and locating plots, as well as the ability to link to scanned documents. The vendor will be responsible for converting existing Microsoft Access records to the new software and providing training and support. The contract will be for one year with two optional one-year renewals. • The software should be cloud-hosted and have a dedicated customer support team available for at least 8 hours a day. • The vendor should have experience providing cemetery software for at least 5 years. • The software should be able to manage plot ownership information, interment information, and track funeral director information. • The software should have a public portal that allows people to search cemetery records and find select information about interments. • The software should be able to produce custom reports and track revenue.