Description
The California Highway Patrol (CHP) Communications Infrastructure & Support Section (CISS) is seeking market information on AI‑enabled software solutions to improve public‑safety communications across its 24 PSAPs. The RFI is informational only; no contract will be awarded at this stage. Respondents must submit a vendor profile, detailed questionnaire, a rough order‑of‑magnitude cost estimate, and a generative‑AI risk assessment. The agency may later invite selected vendors to an 8‑hour demonstration day (July 2026) and up to three 90‑day pilots (starting September 2026) at no cost to the State.
• AI functions: automated non‑emergency call intake, real‑time transcription, multilingual translation, intelligent routing, and data entry into CLETS.
• Required integration with existing CHP systems (Central Square CAD, Motorola Vesta 9‑1‑1, NICE Inform, radio consoles, etc.) and compliance with CJIS security standards.
• Vendors must provide a ROM cost breakdown, demonstrate responsible‑AI governance, and be prepared to fund a pilot at no cost to the State.