Dispatching Services

The Metropolitan Nashville Public Schools (MNPS) is seeking a qualified vendor to provide a comprehensive Computer‑Aided Dispatch (CAD) solution for its K‑12 campuses and associated charter schools. The contract will cover system design, software licensing, hardware deployment (approximately 20 desktops and 50 laptops), mobile capabilities, integration with GIS/GPS, extensive training for multiple user groups, and five‑year ongoing maintenance, support, and upgrades. Proposals must include a detailed technical approach, past performance references, and firm pricing submitted via the provided Exhibit A cost spreadsheet. • Deploy a centralized CAD platform with real‑time incident tracking, reporting, and analytics. • Install hardware, configure Windows 11+ workstations, and enable mobile/tablet access with GPS routing. • Deliver initial implementation (Year 1) plus annual maintenance, training, and support for Years 2‑5. • Provide comprehensive records, equipment, evidence, and K‑9 management modules, plus a robust SLA and support structure.