Renewal Notice: State Use Program, SHDH statute, Chicago Lighthouse - Y3, Renewal2

The State of Illinois is seeking to renew a contract for call center and contact center services for incoming and outgoing IDHR calls, including but not limited to, calls for the Sexual Harassment & Discrimination Helpline. The contract is a renewal in accordance with the terms of the existing contract. The renewal term is from 2/16/2026 to 2/15/2027. The estimated value of the contract is $115,385.00. • The contract is for call center and contact center services • The contract term is from 2/16/2026 to 2/15/2027 • The estimated value of the contract is $115,385.00 • The contract is a renewal of an existing contract • The State of Illinois is seeking to renew the contract with the current vendor, The Chicago Lighthouse for People Who Are Blind or Visually Impaired