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Maryland Health Benefit Exchange·Maryland

Keeper Subscription Renewal

Closes 11/17/2026$100k – $200kInvitation for Bid
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Description

The Maryland Health Benefit Exchange (MHBE) is seeking a vendor to provide a 12‑month subscription to Keeper’s Gov‑KPM password‑manager bundle (310 licenses) with Platinum FedRAMP‑compliant support. The contract is firm‑fixed‑price, awarded to the lowest responsive bid, and must be submitted electronically via eMMA by 11:00 AM EST on 17 Nov 2026. The vendor must be authorized to resell Keeper subscriptions and provide the full suite of support services (unlimited email, chat, phone, 1‑hour SLA, implementation, multilingual training, and configuration assistance). Invoicing is due within 30 days of service delivery, and payment is made by electronic funds transfer. • 310 Keeper‑Gov‑KPM enterprise licenses plus Platinum support for Dec 14 2026 – Dec 14 2027 • Subscription must be delivered via eMMA; paper/fax bids not accepted • Pre‑bid virtual conference on 29 Oct 2026 (registration required) • Minimum qualification: proof of authorization to resell Keeper products • Award based on lowest total price; contract duration 12 months • Federal Medicaid funds (CFDA 93.778) involved; compliance with federal reporting required

Attached files

Contact

Tracey D. Gamble(Procurement Officer)

[email protected]

(410) 547-8152

Key dates

Opened
9/29/2026
Pre-bid meeting
10/29/2026
Closes
11/17/2026
Duration
12 months

Last updated

Details

Type
Invitation for Bid
Industry
Information Technology and Software Development
NAICS
511210
Solicitation №
BPM058757

Budget estimate

$100,000 – $200,000

The contract covers 310 enterprise licenses plus a Platinum support plan for a full year. Assuming an average license cost of $30‑$35 per user per month (typical for enterprise password‑manager SaaS) plus $10‑$12 per user per month for the premium support tier, total annual spend is roughly $120,000‑$180,000. Accounting for possible volume discounts or higher support fees, a reasonable estimate ranges from $100,000 on the low end to $200,000 on the high end. Factors influencing the final amount include negotiated per‑user pricing, any implementation or training fees, and applicable taxes or federal fund cost recoveries.

AI estimate from the solicitation

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