X-ray Diffractometer Maintenance for Empyrean Diffractometer

The NASA/NSSC has a requirement for X-ray Diffractometer Maintenance for Empyrean Diffractometer. The maintenance is required for the Malvern Panalytical Empyrean X-Ray Diffractometer located in building 4602, room 1182 at Marshall Space Flight Center. The level of maintenance provided must equal or exceed Level SC-00085634 maintenance provided by the contractor. The minimum technical requirements include a period of performance from 9 April 2026 to 8 April 2027, response time not exceeding 48 hours, a minimum of one preventive maintenance call per year, and a minimum of 5 corrective maintenance visits. • Period of performance must extend from 9 April 2026 to 8 April 2027 • Response time must not exceed 48 hours for the Aeris. • A minimum of one preventive maintenance call per year within the contract period must be performed • A minimum of 5 corrective maintenance visits. • Agreement must provide unlimited emergency phone calls and phone support during regular business hours • Preventative maintenance should result in the optimal performance for the instrument as stated by the manufacturer