Appalachian State University’s Student Health Service is seeking a qualified vendor to replace its existing X‑ray equipment with a state‑of‑the‑art high‑frequency digital radiography system, including a full five‑year service and maintenance plan. The contract will cover equipment procurement, delivery, installation, on‑site training, and ongoing support with a 2,448‑hour on‑site response commitment (same‑day if down). Proposals must be submitted electronically by December 1, 2026, after a mandatory site visit on November 12, 2026. The award will result in a five‑year contract valued in the high‑hundreds‑of‑thousands to low‑millions of dollars.
• Scope: supply, install, commission, and train on a high‑frequency digital X‑ray system with automatic exposure control (AEC) and wireless detector.
• Service Plan: 5‑year comprehensive maintenance, 24‑48 hr response (same‑day emergency), remote support, annual preventive maintenance.
• Installation Timeline: begin July 2027, fully operational by July 31 2027.
• Mandatory Site Visit: November 12, 2026 at M.S. Shook Student Health Service, 614 Howard St., Boone, NC.
• Proposal Requirements: detailed technical approach, pricing, vendor qualifications, references, HUB certification, financial statements, and compliance certifications.
• Evaluation Criteria: cost (40 %), technical compliance (25 %), service/warranty (20 %), implementation plan (15 %).