Description
The City of Winston‑Salem is seeking a qualified vendor to provide ongoing support, maintenance, and troubleshooting for its enterprise‑wide security camera system. The contract will cover hardware integration, software updates, remote monitoring, and on‑site repairs for all municipal camera installations. Proposers must attend a mandatory in‑person Q&A session on November 4, 2026 and submit sealed proposals by November 13, 2026. The award will be made at the City’s discretion, and the selected contractor will be responsible for ensuring continuous operation of the surveillance network across public facilities.
• Scope: preventive maintenance, emergency repairs, firmware upgrades, system health monitoring, and user training.
• Required expertise: experience with large‑scale CCTV/IP camera systems, networking, and security‑focused IT support.
• Mandatory pre‑bid Q&A session (Nov 4) – attendance required.
• Submission deadline: 12:00 PM, Nov 13, 2026 (sealed proposals).
• Contact: Jessica Ferris‑Irick, Purchasing Supervisor (email & phone provided).