The Department of Correction is seeking a qualified contractor to provide comprehensive elevator maintenance, inspection, and repair services for all DOC facilities, including routine preventive maintenance, on‑call emergency repairs, and parts supply. The contract is a three‑year service agreement with optional two‑year renewals, subject to strict security clearances, prevailing‑wage compliance, and NYC‑specific socio‑economic requirements (MWBE, Iran‑divestment, whistleblower rider, PREA, etc.).
• Perform monthly, semi‑annual, and annual preventive maintenance tasks on hydraulic, geared and traction elevators across multiple Rikers Island facilities.
• Provide 24/7 on‑call emergency response (within 4 hours) and non‑emergency repairs (within 3 hours) with detailed labor‑hour reporting via PASSPort.
• Supply OEM and non‑OEM parts under stipulated discount/markup rates, handle painting of elevator cars, and maintain all required documentation (insurance, bonds, certifications, security clearances).
• Meet MWBE participation goals, submit required subcontractor information, and adhere to city‑wide compliance riders (Iran divestment, whistleblower protection, PREA, security requirements, etc.).