Description
The City of Columbus, Franklin County Municipal Court Clerk is seeking bids for a one‑year, 24‑x‑7 hardware support contract for Dell Compellent Series storage systems (systems 17452/17453) located at the Office of Information Services, 375 South High Street, 16th Floor. The contract covers on‑site service, labor, travel, parts, and shipping for six identified hardware units, with a 4‑hour response SLA for both service calls and parts replacement. Bidders must include all costs (inside delivery, F.O.B. destination prepaid) and provide certified technicians to perform maintenance per Dell’s guidelines. The coverage period runs from 9 Oct 2026 to 9 Oct 2027. • 6 hardware units (various part numbers) • 24 × 7 support with 4‑hour priority response • Includes labor, travel, parts, shipping • Certified technician required • One‑year contract (9/16/2026‑9/17/2027) • Delivery and handling costs must be included in the bid