Preventative Maintenance for MEDIACLAVE & MEDIAJET

The USDA, Food Safety and Inspection Service (FSIS) is seeking a contractor to provide preventative maintenance services for MEDIACLAVE and MEDIAJET instruments. The contractor will be required to perform on-site maintenance and repairs, ensure the instruments are operating safely and within the original manufacturing specifications, and provide priority service and technical support. The contract will have a base period of 12 months, with two 12-month option periods available. Some key responsibilities of the contractor include: • Performing preventative maintenance, including parts and labor, to meet the manufacturer's specifications • Providing temperature calibration and test runs with position alignment on-site • Updating firmware if available • Providing priority service and repair at any malfunction, with all repair costs covered • Offering unlimited technical support by phone • Maintaining an adequate inventory of spare parts to accommodate repairs within the timeframe of the maintenance agreement • Paying charges to ship replacement or repaired equipment to the customer