The Department of Veterans Affairs is seeking a contractor to provide routine preventative maintenance, sharpening, and minor repair of surgical instruments used within the VA Connecticut Healthcare System. The contract will be for a base period of 12 months, with options to renew annually for up to 4 additional years. The contractor will be required to provide on-location service at both West Haven and Newington campuses, with visits based on a scheduled determined by the Point of Contact. The contractor will also be required to provide documentation of services performed, including instrument condition and work completed.
• The contractor must have ISO 13485 certification or equivalent quality assurance standards.
• The contractor must be able to provide a detailed service report with each episode of service.
• The contractor must be able to provide recommendations for replacement vs. repair and clear photos and documentation of items that are beyond repair.
• The contractor must be able to provide off-site instrument repair service without additional cost to the Government.
• The contractor must be able to provide pickup and delivery of instruments from and to the facility on a scheduled basis.
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