Description
The U.S. Food and Drug Administration (FDA) is seeking a preventive maintenance agreement for a Cozzoli Vial Filling Machine. The contract will be for a base period of 12 months, with four optional years. The contractor will be required to provide on-site preventive maintenance services, including labor, travel, and replacement parts. The contractor must also provide unlimited technical support and follow the Original Equipment Manufacturer (OEM) specifications and manuals. The FDA is looking for a contractor with experience in providing similar services for the same brand and model of equipment.
Key requirements include:
• One on-site preventive maintenance visit per year
• Consumables required for PM visits shall be included in the contract
• All costs for labor, travel, and parts required for preventative maintenance shall be included
• Maintenance activities shall be performed by trained and certified service engineers
• The contractor shall include unlimited technical support (via phone and email) on software and hardware related issues and trouble-shooting capabilities
• The contractor shall provide a written approach to satisfy all of the requirements
• The contractor shall demonstrate that its proposed technical solution meets or exceeds the stated requirements