The University of Houston-Downtown is seeking a cloud-based mentoring and student success software platform to support student engagement, belonging, persistence, retention, and overall student success initiatives. The platform should facilitate mentoring relationships through automated matching, communication, reporting, assessment, and program management tools. The solution should also provide robust reporting, analytics, and assessment capabilities to support data-informed decision making and continuous program improvement.
• The platform should support scalable mentoring programs designed to foster meaningful connections among students and provide support for a variety of student success initiatives.
• The platform should utilize data-driven methodologies to connect participants based on shared interests, goals, experiences, availability, academic interests, career aspirations, and other relevant characteristics.
• The platform should reduce administrative burden through automation while providing robust reporting, analytics, and assessment capabilities.
• The platform should comply with FERPA and applicable privacy, security, and data protection requirements.
• The platform should include implementation, onboarding, training, account management, maintenance, and ongoing technical support services.