Description
The Shelby County Board of Education (Memphis‑Shelby County Schools) seeks a comprehensive, district‑wide solution to administer a student perception survey, generate aligned reporting, and deliver professional‑learning services tied to its Teaching Excellence Model (TEM). The vendor must provide an online survey platform, secure data management, real‑time dashboards, detailed analytics, and training for staff to turn results into actionable improvement plans. The contract runs for one year beginning 1 July 2027, with two optional one‑year renewals, and includes strict compliance, insurance, and approved‑vendor requirements.
• Online survey administration for multiple grades with secure access and real‑time monitoring.
• Data management that complies with FERPA, PPRA, COPPA, including encryption and role‑based permissions.
• Reporting and analytics (district, school, teacher, demographic, trend, benchmarking) plus dashboards and exportable files.
• Professional‑learning curriculum: training, train‑the‑trainer, on‑demand resources, and action‑planning sessions linked to the TEM framework.
• Full technical support, dedicated project manager, and contract‑management deliverables (implementation plan, status meetings, risk reports).